---
title: Free Flow's Empty Keg Services
description: This article informs on-premise accounts about how the empty keg pickup process works, including scheduling pickups.
---

[Skip to content](https://help.freeflowwines.com/knowledge-base/empty-keg-pickups-for-accounts#main-content)

English

Show submenu for translations

![FreeFlow-SimpleStamp-Mark-Purple-1.jpg\]](https://help.freeflowwines.com/hs-fs/hubfs/FreeFlow-SimpleStamp-Mark-Purple-1.jpg?width=38&height=38&name=FreeFlow-SimpleStamp-Mark-Purple-1.jpg)

Open main navigation

Close main navigation

- English
  
  Show submenu for translations
- [Go to freeflowwines.com](https://www.freeflowwines.com/)

[Go to freeflowwines.com](https://www.freeflowwines.com/)

 Hello. How can we help you?

- There are no suggestions because the search field is empty.

1. [Free Flow Wines Knowledge Base](https://help.freeflowwines.com/knowledge-base?hsLang=en)
2. [Distributors](https://help.freeflowwines.com/knowledge-base/distributors?hsLang=en)

# Free Flow's Empty Keg Services

## In certain markets, Free Flow can collect the empty kegs directly from your accounts!

---

#### **🔁 How Does it Work?**

- Distributors deliver full kegs to accounts and charge deposits.
- When kegs are empty, accounts schedule a pickup with Free Flow.
- Free Flow collects empty kegs and reports back to distributors.
- Distributors issue credits for empty kegs collected.

---

#### **🚚 How do accounts request pick-ups?**

Any of these options work:

- Contact Free Flow: emptykegs@freeflowwines.com
- Call (415) 626-1215 ext. 1
- Request a pickup with your distributor sales rep

---

#### **📍 Where is this Service Available?**

#### We currently offer this service in California, New York, New Jersey, & Pennsylvania. Interested in this service?**[Contact Us!](https://www.freeflowwines.com/contact?gad_source=1&gad_campaignid=21137682191&gbraid=0AAAAAo_LcbXsFWrD4arL-Ot_d1KZK5bn2&gclid=Cj0KCQjwjvfSBhDpARIsAEiOpSu_U7VdSh71Mwk2Qtdn0NEAQ69tElYbyi7e3Rw5TsauoOOhnTIzsdQaAjcpEALw_wcB)**

---

#### **💵 How much does it cost?**

#### There is a small per-keg cost to the distributor (based on volume). Contact emptykegs@freeflowwines.com to learn more.

- [Customer Portal Instructions](https://help.freeflowwines.com/knowledge-base/customer-portal-instructions?hsLang=en#main-content)

    - [Wineries + Importers](https://help.freeflowwines.com/knowledge-base/customer-portal-instructions?hsLang=en#wineries-importers)
    - [Distributors](https://help.freeflowwines.com/knowledge-base/customer-portal-instructions?hsLang=en#distributors)
- [Wineries + Importers](https://help.freeflowwines.com/knowledge-base/wineries-importers?hsLang=en#main-content)

    - [Kegging](https://help.freeflowwines.com/knowledge-base/wineries-importers?hsLang=en#kegging)
    - [Empty Keg Return Guidelines for Wineries](https://help.freeflowwines.com/knowledge-base/wineries-importers?hsLang=en#empty-keg-return-guidelines-for-wineries)
- [Distributors](https://help.freeflowwines.com/knowledge-base/distributors?hsLang=en)
- [Key Contacts and Site Visits](https://help.freeflowwines.com/knowledge-base/key-contacts-and-site-visits?hsLang=en)
- [Operators](https://help.freeflowwines.com/knowledge-base/operators?hsLang=en)
- [Holidays and Warehouse Closures](https://help.freeflowwines.com/knowledge-base/holidays-and-warehouse-closures?hsLang=en)
- [Trade Tools](https://help.freeflowwines.com/knowledge-base/trade-tools?hsLang=en#main-content)

    - [Brand Assets and Approved Media](https://help.freeflowwines.com/knowledge-base/trade-tools?hsLang=en#brand-assets-and-approved-media)

[![FreeFlow-SimpleStamp-Mark-Purple-2](https://help.freeflowwines.com/hs-fs/hubfs/FreeFlow-SimpleStamp-Mark-Purple-2.jpg?width=60&height=60&name=FreeFlow-SimpleStamp-Mark-Purple-2.jpg "FreeFlow-SimpleStamp-Mark-Purple-2")](https://www.freeflowwines.com/?gad_source=1&gad_campaignid=21137682191&gbraid=0AAAAAo_LcbVkSnMrNXclIqxiv2vQRowFN&gclid=CjwKCAjwy5rUBhB5EiwAIoAtCrM3ROoztrkSb-joEPPNpo-trrKG7FZWzjL1rinVhmPtKMsi9eV6gRoC-Q8QAvD_BwE)

Free Flow Wines

<https://www.linkedin.com/company/free-flow-wines/?viewAsMember=true> <https://www.instagram.com/freeflowwines/> <https://www.facebook.com/FreeFlowWines>

Copyright © 2026